Fifteen years inside the operation.

This is not advisory from someone who studied the industry. Every standard, every system, and every belief behind The Line Check was built from actually running large teams and multimillion dollar hospitality operations — with direct P&L accountability at the General Manager and Director of Operations level, including recovering $500,000 in annual margin by fixing the same handful of things most operators overlook.

When the standard slipped, it was my problem. That kind of ownership changes how you think about operations permanently.